Withdrawal information

This information applies to consumers. To withdraw online, use the withdrawal function.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Ichii GmbH, Kollwitzstraße 76, 10435 Berlin, Germany, email: info@ichii.de) of your decision to withdraw from this contract by an unequivocal statement, for example by email or by a letter sent by post. You can also use the withdrawal function on our website (“Withdraw from contract” at coachelsea.com/withdraw), or the model withdrawal form below, but this is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

Early expiry of the right of withdrawal

Your right of withdrawal expires once the service has been fully provided, if you expressly requested before payment that the session may take place within the withdrawal period and acknowledged that you lose your right of withdrawal once the contract has been fully performed.